Q: What exactly does web site migration mean and what does it include?
A: The web site migration service provided by LiveFrog is entirely free and consists of transferring all your web files, databases and emails from your current web hosting provider to your brand–new hosting account with us. We’ll also edit all the configuration settings needed for your websites to be completely operational on our super–modern cloud hosting platform.Our technicians are completely capable of transferring just about any web site. With years of experience in this field, they’re experts in the inner workings of our web hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom–made web application with lots of custom libraries is as easy as moving a plain WordPress–based weblog.
Q: How much time will it take for my website to be migrated over to your platform?
A: While we cannot give you a precise time interval, because there are a lot of variables, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will try our very best to move your web site within 48 hours, and in certain cases – within 24 hours (when the website content is not very large).
Q: Do you require something from me before you start moving my web site?
A: We do not collect any personal info. We’ll require, though, the login info for your current hosting account as well as the name of the web site that you need to transfer.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any outage for my website?
A: Your website will work just like it did before with your previous hosting provider. After we have finished the transfer, your website will be configured to work on our platform and we will alert you to preview it. If everything is functioning correctly, all you will need to do is change the NS resource records for your domain. Your site will be transferred to us with no downtime whatsoever.
Q: Will my present web hosting provider need to provide any info/help?
A: While we migrate your website content, your web hosting provider won’t be aware of the transfer at all. We will never touch base with them in any way.
Q: Which web hosting providers can you transfer data from?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform given that we can acquire access to the Control Panel and there is FTP access available.The only web sites that we can’t migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.