Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support in a timely manner is our top priority, so that we support each web hosting plans plan with a one hour ticket response warranty. At the time you share a ticket or send us a message, our user technical support staff will do their best to generate the most acceptable resolution for your problem and to give you assistance in a timely fashion.
A Top–quality Support Service
Our tech support service is delivered by a crew of certified employees that are ready to reply to your query as soon as possible. You could speak with the support team by launching a customer assistance ticket from your Web Hosting Control Panel or by posting us an e–mail. On working days, you can also contact us on the telephone or use the live chatting solution.
An Intuitive Help Section
We have built–in a complete practical knowledge base into the Control Panel allowing you to receive very helpful step by step recommendations anytime. Each area of the Control Panel features its own contextual support area featuring a variety of how–to posts. We have also made training videos to give you a greater idea of the correct way to complete any presented procedure.