Even though the web hosting service supplied by the different companies is more or less the same, every provider has a customized platform with its own modifications and ways to complete particular procedures. That is the reason why, a comprehensive knowledge base would be quite helpful both for persons with no previous experience and for technically proficient individuals who will sooner or later discover how given operations are executed, but will waste time meanwhile. The aim of such a knowledge base is to make the service fast and simple to use, sparing users time and effort. The end result is more satisfied customers, as they can quickly find the info they’re searching for, and substantially less work for the support team members, because usually most of the queries and issues that customers have are already outlined in the knowledge base. On the condition that the articles are written well and encompass more topics, you will be able to get to know more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Web Hosting

All web hosting plans that we’re offering feature a detailed knowledge base where you can find everything you should know about your web hosting account. Whether you want to set up a new database, to forward a domain name using an .htaccess file or to set up an email address on your computer or telephone, you can simply check our help articles and all the info that you require will be there. When you visit a specific section of your Hepsia hosting Control Panel, you will see articles that are associated with the features that can be accessed through it. If you’d like to see the whole list of articles and get familiar with all the features that Hepsia offers, or only to read generic info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to encompass any challenge that you could possibly come across, but in case you don’t find the information that you desire, you can always touch base with us, as our techs are available 24-7.