Service Uptime Guarantee in Web Hosting
If you buy a web hosting plan through our company, we ensure that your web sites will be functioning at least 99.9% of the time. We have virtually got rid of the hosting server downtime by using a sophisticated cloud hosting platform in which separate clusters of web servers address each aspect of the overall service - files, databases, email messages, etc. In this way, should there be a problem with a server, the other servers included in the cluster shall simply take over and your websites will not be affected in the slightest. In order to avoid any infrastructure troubles, we also have diesel-powered backup generators and a number of independent Internet providers. Skilled admins keep tabs on the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
If you acquire a dedicated server plan through us, you’ll be able to take advantage of our service and network uptime warranty. We'll make certain that your website hosting server is available a minimum of 99.9% of the time no matter what. We work with new, thoroughly tested hardware to assemble every machine and we make sure that all of the pre-installed software is working properly before the machine is handed over to the customer. We've also taken measures to prevent any possible infrastructural issues - the continuous power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is ensured by employing multiple independent Internet service providers. Our administrators are available at all times, including weekends & holidays, so even if any unexpected issue arises, they'll deal with it promptly to prevent any downtime of your machine and the sites or offline apps accommodated on it.